Privacy policy

About this privacy policy

Roleco Fine Art Pte. Ltd. (“Roleco”) values your privacy and follows strict guidelines to ensure it is protected. We are committed to open and transparent management of your personal information in line with our obligations under privacy laws. This Privacy Policy sets out how Roleco collects, uses and discloses your personal information.

What types of personal information does Roleco collect?

As an online retailer the personal information Roleco collects from you generally includes your name, address, telephone number/s and information required for order processing and payment. Roleco may also collect information regarding your personal preferences or other information related to Roleco products or services, in order to provide the best service experience possible.

How does Roleco collect your personal information?

Roleco collects your personal information through a range of sources including: the personal information required to complete a purchase on the Roleco website; information you provide to the Roleco Customer Service team; information you provide via the Roleco website; competitions, surveys and questionnaires completed; and at Roleco or related events and functions. Roleco may use this information whether this information is taken by itself or together with other information which we have or are likely to have access to.

What happens if you don’t provide Roleco with personal information it requires?

If you can't or won't provide Roleco with the personal information it reasonably requires, Roleco may be unable to provide you the information, art works or services you wish to buy or receive.

How does Roleco use your personal information?

Roleco may use your personal information for a range of purposes including:

- To provide you with information you request regarding the art works or services, Roleco offers or special offers provided by third parties to Rolecos customers through Roleco.
- To process and obtain payment for artworks or services you order from Roleco.
- To contact you for Roleco’s direct marketing and promotional purposes including providing you with information about new art works or services, events, art fairs and special offers.

Will Roleco give your personal information to anyone else?

Roleco uses contractors to pack and deliver art works. We will only disclose your personal information to those contractors or other third parties:

- To allow your orders to be processed and delivered to you.
- To provide you with marketing and other information about Roleco and its own or related art works and services.
- If required or permitted by law.

Roleco may transfer personal information collected about you to contractors in a foreign country only if the transfer is to facilitate service delivery.  When this is needed, we ensure that those companies also protect your personal information according to Singaporean law as well as Swedish law and our own stringent standards.

Personal information security

Roleco has implemented security systems and uses industry recognised security services to protect the personal information entrusted to us from risks such as loss, unauthorised access or use, destruction, modification or disclosure.

Your rights of access and correction

We encourage you to keep your personal information accurate, complete and up to date when you use Roleco services.

You can contact Roleco Support at rolecofineart@gmail.com to review the personal information we hold.  Where the disclosure of information to you is restricted by law, is the subject of legal action, or may compromise the privacy of another person, Roleco may be required to withhold your personal information.

How can you stop receiving marketing information?

Roleco may use your personal information to contact you from time to time to inform you of new products or services, upcoming events and functions, special art work offers from Roleco or other third parties, or to gather feedback on Roleco or related goods and services. If you no longer wish to be contacted by Roleco or receive these forms of information, you can inform by a return email.

Cookies

"Cookies" are small pieces of information sent by a web server and stored by your browser on your computer's hard drive so it can later be read back from that browser. This allows your browser to remember some specific information. Cookies enable Roleco to store items in your shopping cart and to identify you on return visits. Most browsers automatically accept cookies, but you can usually change your browser to prevent this.

However, while most of the content of our web site can be viewed without accepting cookies, the shopping cart features of the Roleco website will not function properly when cookies are disabled.

Complaints

If you feel that Roleco has not adequately protected your privacy, please contact Roleco via email at rolecofineart@gmail.com.

Changes to this privacy policy

Roleco reserves the right to change this Privacy Policy from time to time without notice. This Privacy Policy was last updated by Roleco on June 1st, 2019.

Contacting Roleco

If you would like more information about this Privacy Policy, or any other privacy related issues, please contact the Roleco  at rolecofineart@gmail.com.

Monthly Newsletter
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.